Pathroute Dispatch Platform
Medical Courier Dispatch Software for Small Fleets
Reduce failed deliveries and proof disputes with medical courier dispatch software for small fleets. Optimize routes, capture POD, and bill fast.
Medical Courier Dispatch Software for Small Fleets
Medical courier operations are built around chain-of-custody, tight delivery windows, and proof requirements that cannot be disputed. Pathroute gives small medical courier teams the same operational control larger fleets use—without the overhead.
Pain Points Specific to Medical Courier Operations
Late pickups cascade into lab delays, and missing signatures create immediate compliance risk. Dispatchers are forced to call drivers for updates, then manually reconcile proof for billing. When a driver is out sick or a clinic changes intake windows, the entire route has to be reshuffled.
Start Free Trial
Try Pathroute with your next route.
Proof of Delivery That Holds Up in Disputes
For medical couriers, proof needs to be captured at the stop, not after the fact. Pathroute supports photo, signature, and barcode proof so every job has a verified trail. Proof is attached to the job record and available for audits in seconds.
Exception Handling for Failed Deliveries
When something goes wrong, you need a clear reason and a next step. Common exceptions include recipient unavailable, specimen prep delays, and wrong department drop-offs. Pathroute logs the exception, alerts dispatch, and prompts a reattempt or return without a phone tree.
Route Optimization Built Around Daily Dispatch
Dispatchers can assign jobs, optimize the order, and keep drivers moving even when the route changes mid-day. Specimen pickups, pharmacy transfers, and stat deliveries stay visible on a single board, so urgent jobs are never buried.
Billing and Invoice Exports That Close Faster
Medical courier billing often requires proof attached to every line item. Pathroute exports invoices with proof and exception notes, reducing the back-and-forth that slows payment cycles.
Why Medical Courier Teams Choose Pathroute
Pathroute keeps medical courier operations clean: every job is assigned, every proof is captured, and every exception is logged for audit-ready billing.
FAQs
Q: How does Pathroute handle chain-of-custody? A: Each stop captures proof with time, location, and driver details, creating a full audit trail.
Q: Can we attach proof to invoices? A: Yes. Invoice exports include proof and exception notes per stop.
Ready to See It In Action?
See Proof Workflow
See how POD and exceptions work together.