Privacy Policy

Pathroute LLC ("Pathroute," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our route optimization and delivery management platform.

1. Information We Collect

Account Information

When you create an account, we collect your name, email address, and password. If you sign up through a third-party service, we may receive information from that service as permitted by your settings.

Route and Delivery Data

We collect addresses, location data, delivery notes, time windows, and other information you provide when creating and managing routes. This includes proof of delivery data such as signatures, photographs, and barcode scans.

Payment Information

We use Stripe to process payments. Your payment card details are collected and processed directly by Stripe and are not stored on our servers. Please review Stripe's Privacy Policy for more information.

Usage Data

We automatically collect information about how you interact with our platform, including pages visited, features used, and actions taken. This helps us improve our service and user experience.

2. How We Use Your Information

• To provide, maintain, and improve our services
• To process transactions and manage your subscription
• To optimize routes and provide delivery management features
• To send service-related communications and updates
• To respond to your inquiries and provide customer support
• To analyze usage patterns and improve user experience
• To detect, prevent, and address technical issues or fraud

3. Third-Party Services

We use the following third-party services to operate our platform:

• Stripe — Payment processing. Privacy Policy
• Mapbox — Maps and geocoding. Privacy Policy
• Vercel Analytics — Website analytics. Privacy Policy

4. Cookies

We use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyze how our platform is used. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our service.

5. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit (TLS) and at rest. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Route and delivery data is retained according to your subscription plan. You may request deletion of your account and associated data at any time.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and data
• Export your route and delivery data
• Opt out of marketing communications

8. Children's Privacy

Our service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the effective date. Your continued use of our service after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: