Pathroute Dispatch Platform
Furniture and white-glove delivery Dispatch Software for Small Fleets
Reduce failed deliveries and proof disputes with Furniture and white-glove delivery dispatch software for small fleets. Optimize routes, capture POD, and bill fast.
Furniture and white-glove delivery Dispatch Software for Small Fleets
Furniture delivery requires coordination, care, and clear proof of condition. Pathroute helps small fleets manage time windows, capture before-and-after photos, and handle exceptions on-site.
Pain Points Specific to Furniture and white-glove delivery Operations
Common challenges facing furniture delivery teams include:
Damage claims are hard to dispute
Scheduling windows are narrow
Two-person jobs need coordination
Customers expect real-time updates
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Proof of Delivery That Holds Up in Disputes
For furniture delivery teams, proof needs to be captured at the stop, not after the fact. Pathroute supports Photo, Signature so every job has a verified trail.
Proof is timestamped, geotagged, and attached to the job record. When a dispute arises, the proof is available in seconds.
Exception Handling for Failed Deliveries
When something goes wrong, you need a clear reason and a next step. Common exceptions include:
Item does not fit through doorway
Customer refuses due to damage
Assembly incomplete due to missing parts
Pathroute logs the exception, alerts dispatch, and triggers a reattempt workflow automatically.
Route Optimization Built Around Daily Dispatch
Dispatchers can assign jobs, optimize the order, and keep drivers moving even when the route changes mid-day. Typical job types include:
White-glove installs
Threshold deliveries
Haul-away pickups
Routes are optimized in seconds, respecting time windows and balancing driver loads.
Billing and Invoice Exports That Close Faster
Small teams lose hours to manual billing. Pathroute supports:
Per-delivery invoicing with service fees
Weekly exports by retailer
Proof attached to work orders
Exports include proof links and exception notes for clean reconciliation.
Why furniture delivery teams Choose Pathroute
Pathroute keeps furniture delivery teams organized with clear scheduling, photo proof, and exception handling that protects against damage claims.
Frequently Asked Questions
Q: Can we capture before and after photos? A: Yes. Drivers can attach multiple photos per stop for condition documentation.
Q: How do we handle assembly jobs? A: Jobs can include service notes and completion checklists.
Ready to See It In Action?
See Proof Workflow
See how POD and exceptions work together.